Terms of service
Effective 13 September 2026. These terms are the agreement between you and Demo Provider (Pty) Ltd ("we", "us") for the SA Medical-Cannabis Short Course website and course. By creating an account you accept them, together with the privacy notice, the refund policy, and the independence statement, which all form part of this agreement.
1. Who the course is for
The course is written for registered medical practitioners and pharmacists in South Africa, and for anyone else who wants to understand how medical cannabis is regulated and used. You must be 18 or older to buy it. Buying it does not require, and does not confer, any professional registration.
2. What you are buying
A personal, non-transferable licence for one named person to access the course content and assessments for 12 months from the date of purchase, and, on completing all 21 modules of your chosen path, a certificate of completion. The price is stated in South African rand and includes VAT. A tax invoice is emailed to you when payment completes.
The licence is for one person. You may not share your login, let anyone else complete the assessments under your name, or transfer the licence to someone else. An account used by more than one person may be suspended without refund.
3. Your account
You must give your real first name and surname and a working email address. The name you give is the name that will be printed on your certificate; you can confirm or correct it before the certificate is issued. You are responsible for keeping your password private and for everything done under your account. Tell us at support@demo-provider.example if you think someone else has used it.
4. The content
The course is educational. It does not give clinical advice about any individual patient, and it does not replace your professional judgement, your professional council's rules, or the law. Nothing in the course authorises you to prescribe, dispense, compound, supply, cultivate, or possess any product: those authorisations come only from the statutory processes the course describes.
Content reflects published evidence and public regulatory texts as at the date shown on each module. Law and evidence change. We update modules from time to time and your access includes updates published during your access term. We do not promise that a module is complete or current at any given moment.
5. Independence
We produce the course independently. No regulator, council, accreditation body, or commercial sponsor has endorsed it unless expressly stated on this site. Our full independence statement is part of these terms.
6. Assessments
Each module ends with an assessment. You must attempt it yourself, without help from another person, and without copying or sharing the questions. We may change the questions in an assessment at any time. If we find that an assessment was completed by someone other than the account holder, or with material obtained from another learner, we may cancel the result, require the module to be repeated, or revoke a certificate already issued.
7. Certificates
A certificate records that the named learner completed the assessed modules of the chosen path. It is issued by us, in our own name. One certificate is issued per enrolment and it keeps the same identifier for life. Each certificate carries a unique code that anyone can check on our verification page; the verification page is the record of truth if a downloaded copy is ever out of date.
A certificate is not a qualification, registration, licence, or CPD accreditation unless this site states that an accreditation has been granted, with the accrediting body named. Do not describe it as any of those things.
If your name is wrong on the certificate, ask us and we will correct the registry entry; the certificate is re-rendered from the corrected entry under the same identifier. We may revoke a certificate that was obtained by fraud, account sharing, or an assessment breach, or if the underlying purchase is refunded or reversed. A revoked certificate shows as revoked on the verification page, with the date. We keep a record of the reason.
8. Acceptable use
You may read course material on the site and print or save it for your own study. You may not copy it for others, publish or redistribute it, use it to build or teach a competing course, feed it to an automated system for training or summarisation, or attempt to bypass access controls, rate limits, or the assessment gates. Automated scraping is not permitted. You may not use the site to send unlawful, abusive, or misleading content, or to interfere with other learners.
9. Intellectual property
The course content, structure, assessments, and site design are owned by Demo Provider (Pty) Ltd or used under licence, and are protected by copyright. Cited sources remain the property of their publishers and are quoted or linked for study. Nothing in these terms transfers any ownership to you.
10. Payment
Payment is processed by PayFast. We do not receive or store your card or bank details. Your enrolment is activated when PayFast confirms the payment to us; if the confirmation is delayed, your status page shows "pending" until it arrives, and we reconcile with PayFast daily. If a payment is reversed or charged back after activation, your access ends and any certificate issued is revoked.
11. Refunds
Refunds are governed by our refund policy, which forms part of these terms.
12. Availability
We aim for the course to be available at all times but do not guarantee it. Planned maintenance is announced on the site. If a fault on our side keeps you out of the course for more than 14 consecutive days and we cannot fix it, you may claim a refund under the refund policy. If we withdraw the course permanently during your access term, we refund the unused portion of your purchase pro rata.
13. Ending the agreement
We may suspend or close an account that breaches these terms, after telling you why unless the law prevents it. You may close your account at any time by emailing support@demo-provider.example from the address on your account. Closing it ends your access and does not by itself entitle you to a refund. The certificate registry entry is retained for verification after closure, as described in the privacy notice.
14. Liability
We do not exclude any liability that the Consumer Protection Act, 2008 or other law says cannot be excluded. Subject to that: our total liability to you for any claim arising from the course or the site is limited to the amount you paid for the course; we are not liable for indirect or consequential loss, including loss of income or professional standing; and we are not liable for clinical, dispensing, or business decisions you take after studying the course. Those decisions remain your professional responsibility.
15. Law and disputes
South African law governs these terms. If we cannot resolve a dispute with you directly, either of us may refer it to the appropriate South African forum. Nothing here removes your right to approach the National Consumer Commission, the Information Regulator, or a court.
16. Changes
We may change these terms. Changes that affect an existing purchase are emailed to you at least 14 days before they take effect, and you may cancel under the refund policy if you do not accept them. Continued use after that date means acceptance.
Contact: support@demo-provider.example.